Payment Policy

DIGNITY JEWELRY WITH IT'S SOLE DISCRETION WILL PROCESS BUYERS PAYMENT AFTER 24 HOURS BY USING THE CREDIT CARD ON FILE WITH UTMOST CARE AND CONFIDENTIALITY. IN THE EVENT THAT NO CREDIT CARD IS ON FILE, THE BUYER WILL BE DIRECTED HOW TO PROCESS PAYMENT ONLINE UNDER DIGNITY JEWELRY CREDIT CARD PAYMENT SYSTEM. PLEASE ALSO NOTE THAT WE ACCEPT OTHER PAYMENT METHOD I.E. WIRE TRANSFER, MONEY ORDER, CASHIER'S CHECK. ALL MAJOR CREDIT/DEBIT CARDS VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS ARE GOING TO BE PROCESSED BY PAYMENT GATEWAY.
REQUESTS FOR OTHER PAYMENT ARRANGEMENTS WILL ALSO BE CONSIDERED.
IN ANY CIRCUMSTANCES PAYMENT MUST BE MADE ONLY TO DIGNITY JEWELRY INC.

IT IS YOUR RESPONSIBILITY TO CONTACT US, IF YOU ARE FACING ANY ISSUE IN MAKING THE PAYMENT.

IF YOU ARE PAYING BY CHECK, MONEY ORDER, CASHIER CHECK OR BANK / WIRE TRANSFERS, THE COMPANY RESERVES THE RIGHT TO HOLD ALL PURCHASES UNTIL THE CHECK HAS CLEARED TO THE SATISFACTION OF THE COMPANY AND ITS BANK

CURRENTLY, SALES TAX IS ONLY COLLECTED ON ORDERS SHIPPED TO ADDRESSES IN CALIFORNIA. IF YOU ARE SHIPPING TO ADDRESSES IN THESE LOCATIONS, TAX WILL BE CHARGED ON THE ITEM PRICE MINUS DISCOUNT (WHEN DISCOUNT IS APPLICABLE).

REFUNDS ARE PROCESSED AND COMPLETED AS SMOOTHLY AS POSSIBLE. REFUNDS TAKE 8 - 12 BUSINESS DAYS FROM THE DATE WE CONFIRM A REFUND HAS BEEN AUTHORIZED FOR THE FUND TO ARRIVE IN THE BUYER'S PAYMENT ACCOUNT. PLEASE CONTACT US IF IT IS MORE THAN 8-12 BUSINESS DAYS SINCE WE AUTHORIZED A REFUND.

TO REQUEST A RETURN YOU MUST PROVIDE A WRITTEN REQUEST VIA EMAIL FULLY EXPLAINING THE BASIS FOR THE RETURN NO LATER THAN 7 DAYS AFTER YOUR RECEIPT OF THE LOT.

ALL AUTHORIZED RETURNS MUST BE RECEIVED IN EXACTLY THE SAME CONDITION AS WHEN ORIGINALLY SHIPPED TO BUYER, OR THEY WILL BE RETURNED TO BUYER AT BUYER'S COST. ANY UNAUTHORIZED RETURNS WILL BE REFUSED. REFUSAL TO ACCEPT MERCHANDISE DELIVERED BY DIGNITY JEWELS TO THE BIDDER CONSTITUTES AN UNAUTHORIZED RETURN IN DIRECT VIOLATION OF THESE GENERAL TERMS AND CONDITIONS.